Terms and Conditions
Introduction
Welcome to the GEN-Y Hitch website. By accessing or using this website, purchasing products, or interacting with our content, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this site.
These Terms apply to all visitors, customers, and users of the site.
Use of Website
You agree to use this website for lawful purposes only. You may not use this site in any way that could damage, disable, overburden, or impair the site or interfere with any other party’s use of the site.
GEN-Y Hitch reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
Product Information and Availability
We make every effort to display product descriptions, specifications, pricing, and images accurately. However, we do not guarantee that all information is error free, complete, or current.
Products may be modified, discontinued, or updated at any time without notice. We reserve the right to correct errors, inaccuracies, or omissions, including after an order has been submitted.
Orders and Payment
All orders placed through this website are subject to acceptance by GEN-Y Hitch. We reserve the right to cancel or refuse any order for any reason, including pricing errors, suspected fraud, or product availability.
Payment must be received in full prior to shipment unless otherwise agreed in writing.
Shipping and Delivery
Shipping times provided are estimates only and are not guaranteed. GEN-Y Hitch is not responsible for delays caused by carriers, weather, customs, or events outside our control.
Risk of loss passes to the customer upon delivery to the carrier.
Returns and Refunds
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Please review the Return Policy before making a purchase.
Product Use and Safety Disclaimer
GEN-Y Hitch products are designed for specific applications and load ratings. It is the customer’s responsibility to ensure proper product selection, installation, maintenance, and use.
Improper installation, misuse, overloading, modification, or failure to follow instructions can result in property damage, serious injury, or death.
GEN-Y Hitch is not responsible for damages or injuries resulting from improper use or installation of any product.
Warranty Disclaimer
All products are subject to GEN-Y Hitch’s applicable warranty, if any. Except as expressly stated in writing, products are provided “as is” and “as available” to the fullest extent permitted by law.
GEN-Y Hitch disclaims all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, GEN-Y Hitch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of this website or any purchased product.
GEN-Y Hitch’s total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.
Intellectual Property
All content on this website, including text, images, graphics, logos, videos, and designs, is the property of GEN-Y Hitch and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
Third Party Links
This website may contain links to third party websites. GEN-Y Hitch is not responsible for the content, policies, or practices of any third party sites.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Indiana, without regard to conflict of law principles.
Changes to Terms
GEN-Y Hitch reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to this website. Continued use of the site constitutes acceptance of the updated Terms.
Contact Information
If you have questions regarding these Terms and Conditions, please contact GEN-Y Hitch through the contact information provided on this website.
Effective Date: 12/16/25