Main Menu
(574) 218-6363
Youtube Facebook-f Instagram
    • Main Menu
    • (574) 218-6363
    Youtube Facebook-f Instagram
    Main Menu
    • (574) 218-6363
    Youtube Facebook-f Instagram

    Save over $100 on an EXECUTIVE Pin Box! Use code GENY10 at checkout!

    Homepage

    The only hitch you’ll ever need

    Highest Quality Hitches On the Market

    Smoothest Ride with Patented Torsion-Flex Technology

    Most Versatile Hitches Available

    100%

    Satisfaction Guaranteed

    100%

    USA MADE
    See full line-up

    Bumper
    Towing

    • Browse

    Fifth Wheel
    Towing

    • Browse

    Gooseneck
    Towing

    • Browse

    Specialty
    Towing

    • Browse

    Trailer
    Couplers

    • Browse

    Ramps

    • Browse

    Accessories

    • Browse

    Parts

    • Browse

    Apparel

    • Browse

    Smoothest Ride on the Market with our

    PATENTED TORSION-FLEX TECHNOLOGY

    Play Video
    Find out more

    WORD ON THE STREET

    m-jordan
    “Great product and even better customer service.”
    Matt Jordan
    c-broadbent
    “This is truly the last hitch you will ever buy!”
    Christopher Broadbent
    k-sundling
    “Heavy duty, unbreakable, easily adjustable.”
    Kent Sundling
    corey-c
    “The claims of a smoother ride are spot on.”
    Corey Condit
    michael-g
    “This is the best hitch I’ve ever owned or seen.”
    Michael Gruenewald
    josh-r
    “Awesome products with unmatched quality!”
    Josh Ruiz
    We provide shipping to the continental US and Canada. Shipping to Alaska, Hawaii and other locations requires a custom shipping quote. Call our office for a quote today.
    Click here
    Contact

    (574) 218-6363

    [email protected]

    GEN-Y Apparel

    Find Dealers

    Digital Catalog

    Youtube Facebook-f Instagram
    Information

    My Account 

    About Us 

    Blog 

    Careers

    Celebrities

    FAQs

    GEN-Y Lifetime Warranty

    Buy Lifetime Torsion Warranty

    Exchange

    Recall

    Scroll to Top

    GEN-Y Hitch Limited Lifetime Warranty

    This Limited Lifetime Warranty covers defects in the materials or workmanship of All GEN-Y manufactured products and is limited to the repair or replacement of the product by GEN-Y Hitch. The decision as to whether the solution is replacement or repair shall be at GEN-Y Hitch’s sole determination. This Limited Lifetime Warranty is provided only to the original purchaser and applies only to the original installation.

    TORSION-FLEX Hitches

    All rubber components for TORSION-FLEX Hitches are assured for 5 years from the date the unit was purchased.

    Click HERE to purchase a TORSION-FLEX Lifetime Warranty  

    This Limited Lifetime Warranty Warranty is expressly IN LIEU of any other express warranty and is further IN LIEU of any implied warranty, including, but not limited to, any implied WARRANTY OF MERCHANTABILITY or FITNESS FOR PARTICULAR PURPOSE except as may otherwise be required by applicable Federal or State law at the time the hitch was manufactured.

    This Limited Lifetime Warranty does not cover the following:

    • normal wear and tear the finish
    • the finish on the product  →  wear around the shank of the hitch, the ball mount & the pintle saddle is inevitable and should be expected with normal use of the hitch due to metal on metal contact from trailer couplers / lunette rings
    • replacement of the product by any person or entity other than GEN-Y Hitch
    • any consequential or incidental damages including, but not limited to: commercial loss, loss of time, loss or damage to personal property, lodging, meals or other related travel costs or any other incidental or consequential damages arising out of the use of the product, the inability to use the product or for any other reasonable delay in performance under this Lifetime Warranty
    • service or labor charges for:
      • removing the product
      • returning the product to GEN-Y Hitch or replacing the product by anyone other than GEN-Y Hitch
      • damages caused by abuse, neglect, misuse, misapplication, overloading or improper installation, improper maintenance, repair, negligence or acts of God
      • alteration of the product in any way other than by GEN-Y Hitch
      • failure to utilize the product in compliance with it’s User Manual
      • failure of any product to which the GEN-Y product was attached

    GEN-Y Hitch shall not be held responsible for any or all “compatible parts or products” being used or being utilized for towing with or around a GEN-Y Hitch product. GEN-Y Hitch products shall never be altered in any circumstance or for any reason and will void any warranties if done so.

    Governing Law and Jurisdiction

    This Limited Lifetime Warranty gives you specific legals right, and you may also have other rights which vary from state to state. The laws applicable to any litigation, dispute, mediation, arbitration, or any claim whatsoever arising from the sale, purchase, or use of the product shall be the laws of the State of Indiana, without regard to rules pertaining to conflicts of law. The exclusive jurisdiction for deciding any claims, demands or causes of action relating in any way, from the sale, purchase, or use of the product shall be with the courts of the Circuit or Superior Courts of Elkhart County, Indiana.

    Changes in the Design of and/or Improvements to GEN-Y Hitch products and substitution of parts or components

    GEN-Y Hitch reserves the unrestricted right at any time and from time to time to make changes in the design of and/or improvements upon GEN-Y Hitch products without thereby imposing any obligation upon itself to make corresponding changes or improvements in or upon GEN-Y Hitch products already manufactured. GEN-Y Hitch further reserves the right to substitute parts or components of substantially equal quality in any warranty service required by the operation of this Limited Warranty.

    If your GEN-Y product was involved in an accident, do not continue to tow with it. There may be structural damage to the hitch that you cannot see that could result in product failure

    Click Here to Submit a Warranty Claim