Many companies say they want to provide their customers with great service and support, but their actions prove otherwise.  Your actions, on the other hand, proved to me that GEN-Y Hitch goes the extra mile to take care of their customers.  I can’t thank you enough for warranting my hitch and working with me on the price of the hay spears.  Your customer service is second to none, and I will be buying more products from you guys in the future! -Mike Scruggs